Customer Relations Specialist (Branch) Full-time Job

Responsibilities:

Greeting customers and identifying their needs to provide high-quality service.

Managing cash operations effectively and accurately, adhering to internal procedures.

Attracting potential customers, offering and selling various bank products and services.

Effectively resolving customer issues, answering customer questions.

Managing document workflow, preparing contracts and statements.

Requirements:

Higher education in economics, finance, or a related field is preferred.

Proficiency in Azerbaijani, Russian, and English languages.

Good computer literacy.

Excellent customer service and communication skills.

Ability to work in a team and adapt to a fast-paced environment.

Strong problem-solving and analytical skills.

Detail-oriented and accurate in managing transactions.