Process Assistant Full-time Job

DESCRIPTION

Job summary

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a Process Assistant. The Process Assistant is responsible for performing key processes to support HR operations. The PA must have excellent organizational and interpersonal skills. Job can be based on one of Amazon’s FC location. We have available location in the following site : Sakai (Osaka), Iwatsuki (Saitama).

Key job responsibilities

· Managing absence tracking/policy including Time & Attendance

· Partner with managers/associates on accommodation request as assigned

· Coordinate communication in local languages/materials on HR topics with key stakeholders as assigned

· Perform general HR administrative tasks: document collection, filing, scheduling

· Support payroll related data gathering and transactions processing

· Troubleshoot, problem solve & investigate Tier 1 HR inquiries & escalations; respond within SLA

· Partner with HR, Payroll and Managers to ensure positive associate experience, improve first-time resolution & minimize errors

· May train, coach and/or mentor others

· Support HR projects on site

A day in the life

You would spend 70% of your day with process activities related to above described activities

The remaining 30% would be related to communication, data analyzation, projects and trouble shooting.