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Müşteri Hizmetleri Stajyeri (Yaz Dönemi) Full-time Job

5 days ago   Human Resources   Istanbul   3 views Reference: gl9av790bG1
Job Details

Türk Telekom bünyesinde Müşteri Hizmetleri departmanında görevlendirilmek üzere, aşağıdaki niteliklere sahip stajyer arayışımız bulunmaktadır. Görev Tanımı: Müşteri çağrılarına cevap vermek ve sorunları çözmek, Müşteri şikayetlerini takip etmek ve çözüm üretmek, Müşteri memnuniyetini sağlamak, Müşteri hizmetleri süreçlerini öğrenmek, Müşteri hizmetleri raporlarını hazırlamak, Müşteri hizmetleri projelerine destek vermek, Müşteri hizmetleri süreçlerinin iyileştirilmesine katkıda bulunmak. Aranan Nitelikler: Üniversitelerin ilgili bölümlerinde (İletişim, Halkla İlişkiler, İşletme vb.) 3.

veya 4.

sınıf öğrencisi olmak, Müşteri hizmetleri alanında kariyer hedefi olmak, İyi derecede İngilizce bilgisine sahip olmak, MS Office programlarını iyi düzeyde kullanabilmek, İletişim becerileri güçlü ve ikna kabiliyeti yüksek olmak, Problem çözme yeteneğine sahip olmak, Gelişime açık, öğrenmeye istekli ve sorumluluk sahibi olmak, İletişim becerileri güçlü ve takım çalışmasına yatkın olmak. Ek Bilgiler: Staj süresi: 2-3 ay Staj başlangıç tarihi: Haziran 2025 Staj yeri: İstanbul Başvuru için son tarih: 15 Mayıs 2025.

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Company Description
Türk Telekom is Turkeys leading communication and technology company, providing integrated telecommunications services from fixed line, mobile, and internet. The company aims to connect and empower society, focusing on digital transformation and customer experience. Türk Telekom operates a wide infrastructure network across Turkey.
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