Solutions Consultant.. Full-time Job
2 months ago IT & Telecoms George Town 8 views Reference: l9avgm6MbG1Job Details
Who are we?
The future is going to be defined by data. That's why we've assembled a team of talented professionals to create a simple, social and self-managing data platform for organisations of all sizes.
Alex Solutions is a global software company that is bringing innovation and disruptive ideas to the way organisations manage their information assets
.
We design the Alex platform with the belief that anyone and everyone should be able to easily find the right data and understand whether it is fit for purpose. Named after the Ancient Library of Alexandria - the keeper of all knowledge - Alex aspires to be the single source of truth in all organisations. Alex is empowering the world to quickly find, understand, protect, and ethically use the world’s dat
a.
Recognised by Gartner as a Global Leader in the Magic Quadrant for Metadata Management Solutions for 5 successive years - our team is extremely proud to be representing Australia on a global sta
ge.
100% Work From Home
role Flexible Hours & Arrangements to suit your n
eeds Company-Paid Training & Certificat
ions International, Distributed Agile
Team Collaborate with team members across different geographies & cult
ures Laptop Provided so you can do your best work wit
h us
The Data and AI Consultant is a key member of our global team, responsible for ensuring the successful implementation and ongoing optimization of the Alex product set for our clients. The role requires a combination of technical expertise, customer-facing skills, and a passion for
data.
Day to day activi
ties: Lead standard demos and respond to client questions, ensuring a 90% satisfaction
rate.Manage small accounts independently with +5% YoY ARR growth
goals.Configure solutions for most client requirements and propose automation
ideas.Design and document solutions for smaller pro
jects.Participate in pre-sales calls, prepare use cases, and draft RFP resp
onses.Suggest product enhancements based on client fee
dback.Develop and deliver field solutions with 90% on-time compl
etion.Produce case studies or internal references quar
terly.Mentor Associate Consultants and contribute to knowledge-sharing ses
sions.
Skills Re
quired:Customer Service & Sales Support: Handling inquiries, tracking follow-ups, assisting in pre-sales and
demos.Passion for Data: A deep technical understanding of how enterprise organizations benefit from the Alex appli
cation.Technology Company Experience: Experience working in a dynamic, technology-focused envir
onment.Problem-Solving: A knack for solving customer problems through tech
nology.Enjoys working in a fast-paced envir
onment.Cloud Data Platforms Knowledge: Familiarity with platforms like Snowflake, Databricks, Azur
e, etc.Customer Centricity: Client-centric attitude with a focus on satisfaction and continuous impro
vement.Communication Skills: Excellent communication skills, both written and
verbal.Security & Privacy: Strict adherence to customer privacy and protection pro
tocols.
If that's not enough to get you excited - here's some more info you might be intere
sted in: Flexible Work: Remote-first, hybrid-friendly envi
ronment. Learning & Growth: Company-paid time for training and self-l
earning. Global Collaboration: Work with diverse teams wo
rldwide. Innovation: Home to a globally leading metadata management s
olution. Impact: Partner with some of the world’s largest ente
rprises. Perks: Essential desk setup + $50 for a persona
l touch. Engagement: Monthly meetings, awards, social events, a
nd more!
Ou
r Values:
Alex Solutions is a company made up of people who care about our mission, each other and the world around them. Our Values were defined in a collaborative process involving the w
hole team.Own it
with heartIn i
t togetherStrength in
diversityQuality is ou
r attitudeCustome
rs at CoreDare t
o Innovate
Don't wait, a
pply today!
