Customer Service Arabic Speaker Full-time Job

Customer Service Arabic C1-C2 + English B2 Provide support to advertisers using digital advertising tools, ensuring issue resolution and high-quality service.Location: Lisbon On-siteWorking hours: Monday to Sunday, 07:00 to 15:00 or 11:00 to 19:00 (8-hour shifts)Languages required: Arabic C1-C2 (preferably Egypt, Jordan, or UAE variants), English B2Start date: 15 January 2026SalaryBase salary: 915 euros per month x 14 months Monthly bonus: 200 euros per month x 11 monthsMeal allowance: 7,63 euro dailyWork PermitValid work permit for Portugal required no visa sponsorship provided. Candidates must already live in Portugal or hold a valid work permit.About The CompanyYou will join a global digital services organization supporting high-volume advertising operations for major tech platforms. The company works with some of the worlds largest online advertisers, delivering scalable customer support solutions.Your RoleProvide B2B support for advertisers in Arabic-speaking marketsHandle troubleshooting and product support via email and chatCollaborate with technical teams for case resolutionMaintain accurate, timely case documentationEnsure customer satisfaction throughout the case journeyEducate advertisers on product features and best practicesContribute to operational improvementsRequirementsArabic C1-C2 (preferably Egypt, Jordan, or UAE variants)Experience On Paid Campaign Management Is MandatoryDegree in Marketing or related fieldExperience in Digital MarketingContact Centre / AdTech support experienceFamiliarity with digital advertising toolsStrong customer service orientationTeamwork and independent working ability Valid work permit for Portugal required (no visa sponsorship provided). Candidates must already live in Portugal or hold a portuguese valid work permit.OthersMulticultural environment with development opportunitiesReady to Join?If youre ready to make an impact supporting advertisers across Arabic-speaking markets and already have the right to work in Portugal, this is your next career move!Apply today and take your career to the next level.