Audit Manager - Group Forensic Services Full-time Job

Introduction
To manage forensic investigations for all brands within the Shoprite Group including, but not limited to, external theft and internal staff-related incidents.
The Forensic Audit Manager is expected to manage the workload to produce the necessary outcome as well as guide team members to improve output and support them on an ongoing basis. Must display a very good knowledge and understanding of all forensic aspects. Manage a small team of experienced Forensic Auditors based at Home Office with large field-based forensic audit team support.
Job Functions
Audit,Forensic Services,Management
Industries
FMCG (Fast Moving Consumer Goods),Retail
Specification
• Effectively manage complex forensic investigations that focus on a range of external (theft and collusion) and internal staff-related incidents to ensure investigation cases are dealt with and finalized effectively and expeditiously.
• Report on the findings of forensic investigations and make recommendations for improvements to mitigate further losses to prevent re-occurrence.
• Apply expert knowledge and skills to enhance the efficiency and effectiveness of forensic investigations.
• Liaise with business units in managing all fraud and ethics-related forensic investigations that affect the brands.
• Review, oversee and co-ordinate feedback and reports to business stakeholders and investigation results with Forensic and Legal Managers on progress.
• Liaise with Law Enforcement agencies.
• Provide expert guidance and coaching to the team of Forensic Auditors to drive an ethical Forensic investigations performance and the provision of expert opinion based on factual evidence during hearings, legal proceeding or general consultation.
• Manage the administration, efficiency and utilization of forensic services processes by improving investigation techniques, communication and administration requirements.
• Effectively oversee investigation progress with each team member.
• Liaise with other areas within Risk Division to build cooperative approach on fraud awareness, staff risks and criminal acts to provide an end-to-end approach in limiting risk exposures.
• Establish performance and assessment process and standards for measuring forensic investigator output and work effectiveness.
• Conduct quality assurance assessments and process for improving investigation outcomes.
• Implement and administer investigation standards including processes that meet policy guidelines, fairness measures, regulatory requirements and ethics codes and applicable labor laws and regulations. Must be able to develop a procedure and see to its practical application in managing the risk
• Responsible for overseeing the preparation and development of investigation strategies and tools as needed.
• Be proficient with forensic software to enable pro-active risk identifications and reporting for various brands in the Group.
• Ensure the relevant key data or management information reporting are updated with current statistics for brands on the required basis.
• Be accountable for operational costs by monitoring of costs.
Requirements
Qualifications:
• Grade 12 / Matric Certificate
• Relevant Tertiary Qualification with either legal and/or forensic components will be advantageous

Experience:
• 6-8 Years relevant experience with management responsibilities and exposure.
• Forensic & Investigation environment knowledge and experience, including experience within the Retail industry would be advantageous
Knowledge and Skills:
• Sound knowledge and application of best practice principles on Fraud Investigations
• Excellent communication and stakeholder engagement skills
• Proficient at developing procedures and seeing to its practical application in managing risk.
• Solid understanding of the disciplinary, arbitration, and civil and criminal litigation processes
• Be computer literate with intermediate excel proficiency.
• Have understanding of legal prescripts and Labour Relations Act in managing workplace investigations.

Competencies required:
• Deciding and Initiating Action
• Leading and Supervising
• Persuading and Influencing
• Presenting and Communicating Information
• Analyzing
• Planning and Organizing
• Delivering Results and Meeting Customer Expectations