Technical Program Manager (Payments) Full-time Job

Who We Are

dLocal powers local payments in emerging markets connecting global enterprise merchants with billions of emerging market consumers across Africa, Asia, Latin America, and the Middle East. Through one single API, platform and contract, global companies can accept payments, send pay-outs and settle funds globally, without the need to manage separate pay-in and payout integrations, multiple local entities, complex foreign exchange or acquire local acquiring licenses.

We know our talent is the reason for our success, which is why we are committed to creating an environment where everyone feels included, supported and celebrated.

Who We’re Looking For

We are looking for a Technical Program Manager to support the Payments vertical, which manages our critical cross-border payment solutions. In this role, you will oversee all aspects of these critical programs, ensuring they are delivered on time, within scope, and budget.

What You’ll Do

Project Management

Lead complex engineering programs with global impact.

Define and manage program scope, objectives, and deliverables.

Develop detailed project plans, schedules, and resource allocations.

Coordinate and facilitate communication among cross-functional teams, stakeholders, and executive leadership.

Act as Scrum Master when needed and train others in agile project management and Scrum.

Drive projects forward to deliver exceptional results, including planning, scheduling, execution, and risk management.

Collaboration & Strategy

Collaborate closely with stakeholders, including product managers, engineers, and business leaders, to define and prioritize technical requirements and solutions.

Create a holistic project view by synthesizing project-related information and facilitating communications between all parties, helping create program and product alignment across various stakeholder groups.

Ensure product quality, schedule adherence, and adherence to product roadmaps.

Develop innovative project plans for each development lifecycle to maximize effectiveness.

Develop and lead training for Agile team members when necessary.

Continuously identify, manage, and mitigate project risks, resolving conflicts and removing obstacles that may impact timelines and budget.

Define and communicate overall roadmap(s) for Payments-related initiatives and product/platform solutions.

Facilitate the execution and launch of innovative Payments capabilities and functionality by engaging internal cross-functional teams and external third parties, and supporting required solution readiness, communications, deployment and documentation/training activities.

Establish KPIs (e.g., velocity, sprint capacity), generate program metrics/reports, and identify optimization opportunities.

Communicate technical solutions, concepts, and processes, as well as share project updates effectively, tailoring information based on the target audience, which includes individual contributors as well as executive leadership.

Drive project-level retrospectives and use findings to improve future project outcomes, processes, and tool usage, ensuring that Agile principles are applied across the product development lifecycle.

Contribute to organizational and operational scaling of project-related capabilities to manage Payments-related efforts.

Be able to act autonomously, solving impediments as needed in real time and at all organizational levels (individual contributor through C-Suite).

Who You Are

10+ years experience working as a technical project or program manager.

Experience in payments, technology and finance domains.

Proficient in various development methodologies and tools, Agile methodologies preferred.

Expert at JIRA/Confluence.

Strong knowledge of APIs, payments gateways, risk management, banking products and regulations, payment methods and technologies, compliance regulations.

Bachelor’s degree or equivalent education and work experience.

Proficiency in data analysis and reporting (PowerBI a plus).

Strong analytical, problem-solving, organizational, and leadership skills.

Excellent communication, interpersonal, and presentation skills.

Agile certifications or PM certifications, are desired, such as Scrum Master (CSM), Professional Scrum Master (PSM) , Agile Certified Practitioner (PMI-ACP).

Expert in communicating in both written and verbal formats to executive audiences.

English fluency.

What We Offer

By joining dLocal, you’ll be part of a global, multicultural, and diverse team, with colleagues in 20+ countries.

A hyper-growth company where you’ll have plenty of opportunities to grow personally and professionally.

A stimulating, creative and flexible work environment.

Great benefits and perks.