Sales Manager - Latin America Full-time Job

Job description:

ABOUT EMS

EMS is a global leader in the design, manufacturing, and sale of devices used for medical and dental treatments. With over 40 years of expertise, EMS embodies Swiss precision and craftsmanship, delivering innovative solutions in:

Dental Prevention

Urology

Shock Wave Therapy

At EMS, we are driven by our core values: Respect, Excellence, and Client Orientation. Our mission is simple: to ensure happy and healthy patients, successful clinicians, and passionate partners through the least invasive and clinically proven treatments.

MISSION

As Sales Manager for Latin America, you will drive business growth by developing and managing a strong network of distributors and partners across the region. You will work closely with internal teams and Key Opinion Leaders (KOLs) to promote EMS's full product portfolio in dental, urology, and shock wave therapy markets.

This role reports to the General Manager – Latin America and requires close collaboration with global and local stakeholders to ensure strategic alignment and commercial success across the region.

TASKS & RESPONSIBILITIES

Sales & Channel Development

Manage, support, and grow EMS’s distributor and dealer network across the Latin American region.

Develop and implement sales strategies to achieve growth targets in line with EMS’s objectives.

Build strong relationships with Key Opinion Leaders (KOLs), dental universities, and other clinical stakeholders to support brand advocacy.

Monitor and drive local sales performance through regular meetings, field visits, and business reviews with partners.

Negotiate and manage commercial contracts with distributors and key customers.

Market Development & Training

Support training and education efforts in collaboration with the Swiss Dental Academy (SDA), ensuring that clinical stakeholders are properly trained on EMS protocols (e.g. GBT – Guided Biofilm Therapy).

Coordinate marketing activities, congresses, workshops, and other promotional events in alignment with global strategy.

Actively seek out and develop new business opportunities, particularly in underdeveloped markets.

Forecasting & Reporting

Prepare accurate sales forecasts, budgets, and business plans for the region.

Monitor market trends, competitor activity, and customer needs to identify opportunities for product development or strategy adjustment.

Maintain up-to-date CRM records and submit regular sales reports to the management team.

EDUCATION & PERSONAL SKILLS

Bachelor's degree in Business, Marketing, Life Sciences, or a related field.

Minimum 5 years’ experience in sales or business development, ideally in the dental, medical device, or healthcare industry.

Experience working with distributors or dealer networks across multiple countries.

Strong commercial acumen and ability to negotiate effectively.

Excellent interpersonal and communication skills, including public speaking and training abilities.

Proficient in CRM tools and Microsoft Office.

Fluent in Spanish and English (Portuguese is a plus).

Willingness to travel extensively (approx. 50–60% of the time).

Location: Latin America (Flexible within the region)

BEHAVIORAL COMPETENCIES

At EMS, we have defined key competencies that support our Vision and Mission. These competencies form the cornerstone of EMS performance drivers:

Teamwork and Collaboration – Builds and maintains positive working relationships.

Adhering to Principles, Acting with Values and Integrity – Demonstrates honesty, ethics, and respect for EMS’s core values.

Excellence in Execution – Delivers high-quality results with consistency and attention to detail.

Agile Thinking – Adjusts quickly to changing priorities and solves problems with creativity.

Innovation and Creativity – Encourages continuous improvement and proactive solutions.

WHY JOIN EMS?

At EMS, we offer an exciting opportunity to be part of a global and growing company, where you can thrive in a dynamic and supportive environment. Enjoy the benefits of a future-proof, permanent position with international exposure and a strong team culture – all within the framework of our unique “I Feel Good” corporate philosophy.

We value diversity and inclusion and welcome candidates from all backgrounds to join us in shaping the future of minimally invasive medical technology.

As a market leader, EMS sets new standards in the design, manufacturing and sale of devices used for medical and dental treatments. EMS products benefit from a tradition of flawless Swiss precision and craftsmanship.
Founded more than 30 years ago, EMS offers valuable solutions in the fields of:
Dental Prevention. We are the inventors of Guided Biofilm Therapy, an evidence based protocol for oral biofilm management, and the original AIRFLOW®, PERIOFLOW® and PIEZON® technologies.
Urology. We are market leaders in endoscopic lithotripsy. EMS has shaped the history and impacted the future of stone management with its LithoClast® and LaserClast® product range.
Shock Wave Therapy. We are the innovators of RSWT® (Radial ESWT) and developers of Guided DolorClast® Therapy for the effective treatment of muscular-skeletal pathologies and dermatological conditions.
Respect, Excellence, Client Orientation are EMS core values.
We strive for perfection and are committed to improving the quality of life of clinicians and their patients by providing innovative solutions that deliver proven treatment outcomes. Quality is embedded in EMS DNA and engraved into our Mission.
EMS believes that they can accomplish this Mission only by providing effective, safe, and reliable solutions exceeding consumers' expectations.