MEL Officer Full-time Job

MEL Officer
Syria
Syria
Program/Operations
Fixed term contract
Damascus
Posted 3 days ago
Mercy Corps
Organizational Setting
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program Summary
Mercy Corps has been operating in the Middle East since the 1980s and has responded to humanitarian needs resulting from the Syrian conflict since 2012. Mercy Corps has worked to meet the critical and urgent needs of the Syrian population, and address longer-term needs by bridging humanitarian assistance with economic development programming. Mercy Corps supports vulnerable populations both in Syria and the surrounding countries, focusing on water and sanitation, livelihoods, protection, governance and social cohesion. Mercy Corps is registered in Syria and implements programming in Northeast Syria through local partners. Mercy Corps seeks to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.
Essential Job Responsibilities
The MEL Officer will closely work with program teams, partners and MEL Manager on improving program quality through increased and timely access to and use of data. The MEL Officer will implement MEL activities under supervision of MEL Manager for smooth project management. S/he will be working closely with the program team for developing data collection tools; designing database as required, ensuring data quality through data quality audits, preparing periodic progress reports based on agreed indicators, documentation of case studies/success stories, facilitate project evaluations and ensure incorporation of lessons learnt in the program implementation.
Strategy & Vision

Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility
None.
Accountability
Reports Directly To: MEL Manager
Works Directly With: Program Team, MEL Team and partner staff.
Knowledge and Experience

University degree in social sciences, statistics or a related field.
2-3 years of progressively responsible experience in monitoring and evaluation of humanitarian and development projects in emergency setting
Strong knowledge and practical experience in designing and implementing M&E systems.
Strong experience in quantitative and qualitative data collection, analysis and reporting
Excellent Arabic and English language skills are a must (written and spoken).
Skills in database management
Experience working in an INGO setting is preferable
Commitment to implement Mercy Corps’ program quality standards and policies
Demonstrated ability to work independently as well as in teams
Excellent interpersonal skills and ability to work in a multi-cultural environment.
Must be able to think independently and creatively.
Be flexible and able to cope with stressful situations.
Proficiency in computer skills including MS Office suite.
Syrian National
Success Factors
The successful MEL Officer will have proven ability to work effectively with Syrian program and partner staff. S/he will have strong analytical skills to contribute to the overall program design and implementation of field activities, a proven ability to work independently and problem-solve, and a demonstrated ability to analyze data and utilize findings. In particular, this candidate needs to possess exceptional organizational skills to oversee numerous assessments, compile their findings and be a part of larger team responsible for dissemination of findings. Multi-tasking, prioritization, problem-solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority in all situations. Creativity, a collaborative nature and the ability to integrate learning into projects and activities are also essential. Ability to work independently and proactively with minimal supervision.
Living Conditions / Environmental Conditions
This post is based in Damascus. This position is eligible for hardship and R&R benefits. Medical and life insurance provided.
Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning through ongoing self-reflection and by seeking out and integrating external perspectives. Mercy Corps is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Safeguarding Commitment:
Mercy Corps is deeply committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to preventing any and all forms of sexual exploitation and abuse, as well as all forms of harassment, discrimination, and inequality. We require all staff and volunteers to conduct themselves in a manner consistent with our safeguarding values and standards.