Customer Service Clerk Full-time Job

Company DescriptionNorthern Printing Ltd is a professional printing and signage company based in Mauritius, specializing in high-quality commercial printing, digital printing, and customized signage solutions. With a commitment to precision, creativity, and customer satisfaction, the company provides a wide range of products including business cards, brochures, banners, vehicle graphics, and large-format prints. Northern Printing Ltd takes pride in delivering reliable, efficient, and cost-effective printing services to businesses and individuals across the island.Role DescriptionThis is a full-time, on-site role for a Customer Service Clerk located in Arsenal. The Customer Service Assistant will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues efficiently. Additional tasks include maintaining customer satisfaction, managing communication channels, and accurately documenting interactions to ensure a seamless customer experience.QualificationsStrong Interpersonal Skills and a customer-focused mindsetProficiency in Customer Support, Customer Service, and ensuring Customer SatisfactionExcellent Communication skills, both verbal and writtenAbility to adapt to dynamic and fast-paced environmentsPrevious experience in a customer-facing role is a plusRelevant Certificates to the Position