Country Exams Manager Full-time Job

Role purpose
The British Council has been present in Albania for 30 years now. The Albanian British Council Examinations team runs exams such as IELTS, Cambridge English Qualifications and school exams across 5 locations in Albania, delivered through our partner network.

As the Country Exams Manager you will play a key role in setting, meeting and exceeding ambitious business targets by developing the exams strategy, optimising products and processes, delivering impactful and engaging communications, overseeing all risk management activities for Exams and engaging effectively with stakeholders in Albania.

Leading the Country Exams Team, you will be responsible for business planning and development, relationship management, quality assurance, and compliance, in order to provide a professional, sustainable and efficient exams service that meets customer needs and delivers the British Council strategy, standards and compliance requirements.

As the Country Exams Manager you will develop close relationships with British Council colleagues locally and regionally to support our shared objectives.

What we are looking for
Successful candidates will be able to demonstrate proven success in

Driving sustainable growth for a product or service through effective planning, relationship management, risk management and quality improvement
Developing trusted and credible partnerships with colleagues and external stakeholders
Achieving results, improving service, quality, and efficiency, and taking calculated risks to innovate
Leading a diverse team, driving performance, enabling and empowering them to grow professionally.
Fluency in English (C1) and Albanian
Managing finance and resources effectively
Additional information
See the documents below for a full role profile, the ‘what we are looking for’ section, and details of the British Council behaviours which are essential to our way of working. Further information about the British Council can be found on our website.

The British Council is committed to safeguarding children and adults at risk.

We encourage early applications and reserve the right to close this advert before the advertised deadline.

Benefits

We offer a benefits package to ensure employees have a good work-life balance which includes: 26 days annual leave plus public holidays, a salary that will be commensurate to your skills, qualifications, and experience and will be attractive for the market, various learning and development opportunities as well as a great working environment.