Collateral Filing Agent-repost Full-time Job

Job DescriptionJOB APPLICATION DEADLINE: OCTOBER 07, 2025What is the opportunity?In this role you will have responsibility for the management, security and integrity of all collateral files and you will provide support for routine non-complex data entry and on-line input transactions using basic understanding of products and processes.Activities include filling and retrieving of files, pulling files for re-registration of MBS, file re-registered MBS, prepare files for new collateral, boxing new loans for archival, filing insurances, mortgages, CMAR queries and ensuring fulfillment of request in a timely manner with an emphasis on throughput/accuracy and repetition.What will you do? Provide consistent service within established benchmarks contributing to achievement of business Client Service Commitments and Service Level AgreementsEnsure all documents/data are examined for completeness and accuracy, and takes appropriate steps to correct for client with focus on timelinessIdentify and recommend solutions to recurring errors and servicing gaps to Reporting OfficerTake ownership of client concerns, building ownership and accountability at first point of contact and referring to manager where requiredIdentify and recommend service improvements/enhancements to Reporting OfficerSupport revenue growth by reducing revenue leakage and focusing on other opportunity spotting initiatives Ensure adherence to Global Information Risk Management framework and Global Compliance mandated policies and proceduresExercise due diligence in following operational risk policies, procedures, standards and guidelinesWhat do you need to succeed?Must-haveBank’s minimum entry requirements, 5 Ordinary Level subjects including English and MathematicsAbility to multi-task and adjust to the demand/needs of our clients and service partnersAbility to work in a fast paced environmentAttention to details with strong organizational skillsSolid understanding and able to navigate through a variety of bank applications to complete incoming workExcellent team work mindsetWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Leaders who support your development through coaching and managing opportunitiesThe advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewardedOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesJob SkillsCommunication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job DetailsAddress:55 Independence Square North:Port of SpainCity:Port Of SpainCountry:Trinidad and TobagoWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:RegularPay Type:SalariedPosted Date:2025-09-30Application Deadline:2025-10-08Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.

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