Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.CommitmentsCareer growth and learningWe offer a variety of career mobility and development opportunities that are designed to help employees move into higher-paying roles at Amazon or elsewhere. Our ten upskilling programs offer employees access to pre-paid education, technical and non-technical skills training, industry certifications, virtual and on-the-job learning and more to help them grow their skills. These programs, as well as career development opportunities like mentoring, internal transfers and promotions, are just one of the one we strive to be Earth's best employer.Diversity, equity, and inclusionAmazons ability to innovate on behalf of our customers relies on the perspectives and knowledge of people from all backgrounds. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace. Where possible, we provide unlimited gender transition benefits including gender affirmation. Amazon provides short-term and long-term disability coverage at no cost (available to employees working 30+ hours). Employees have opportunities to seek mentoring relationships, including company-sponsored mentoring programs and affinity group-organized mentor pairings focused on various communities. To support building our inclusive culture, Amazons 13 affinity groups lead in community-building, mentorship, and programs to build awareness around customer and employee inclusion.