Turkish-Speaking Customer Support Agent Lisbon Full-time Job

Location: Lisbon, PortugalWorkload: Full-TimeAbout The RoleWe are looking for Turkish-speaking Customer Support Agents to join a fast-growing team in Lisbon. You will support well-known global brands in the digital advertising sector, helping high-value clients optimize their online presence and improve their advertising performance.Main ResponsibilitiesSupport premium clients via chat, email, and phone Help users navigate the self-serve advertising platform and related tools Provide pre- and post-sales support for digital advertising solutions Troubleshoot technical issues (bugs, delivery errors, configuration issues) Communicate solutions clearly and professionally Identify opportunities to improve client campaign performance Collect feedback and share insights to enhance product experience Candidate ProfileFluent Turkish (mandatory) + strong English Excellent communication and problem-solving skills Comfortable using digital tools and web-based platforms Ability to work efficiently in a fast-paced environment Proactive mindset, team player, and customer-focused approach Experience in support, digital marketing, or tech is a plus (not required) Compensation & BenefitsCompetitive salary package Monthly performance bonuses Health insurance Meal allowance Paid, full training Strong internal mobility and career development opportunities Employee discounts and additional company perks Why Join?Work with global brands in a high-growth digital environment Join a stable, reputable company with a multicultural team Real opportunities for progression in the digital and tech space Comprehensive training and continuous learning Attractive compensation package and supportive environment If you are fluent in Turkish, passionate about digital platforms, and ready to take the next step in your career, wed love to hear from you.By applying, you consent to your personal data being processed for recruitment purposes under GDPR guidelinesSkills: turkish,customer,digital,advertising,digital advertising,customer support