Training and Field Service Technician Full-time Job

Training and Field Service Technician (NHS/Healthcare)Salary £40,000 - £50,000 per annum + Benefits + Profit Share Bonus SchemeLocation: Field-based across England & Wales (HQ in the Midlands)Are you passionate about making a real difference in healthcare while building strong professional relationships? Do you enjoy hands-on technical work, problem-solving, and supporting clinical teams to deliver the best patient care?Our client, a leading provider of innovative Fall Prevention & Patient Monitoring solutions to NHS Trusts and healthcare organisations, is looking for a Training and Field Service Technician to join their growing UK team.This is a unique role combining technical installation, clinical staff training, and service support — ensuring patient safety technology is seamlessly integrated and trusted across healthcare settings.What You'll Be DoingDelivering on-site installation, servicing, and rollout of monitoring systems across NHS hospitals and healthcare environmentsProviding hands-on training to clinical staff, enabling confident and effective use of the technologyActing as a trusted partner to NHS Trusts: nurturing relationships, providing support, and encouraging adoption across multiple wardsConducting system trials, audits, and scheduled site visits to maintain performance and complianceProviding troubleshooting and technical support, both on-site and remotelyCollaborating with the wider service and technical team to share insights and report on-site findingsRequirementsEssentialCustomer-focused with excellent communication and relationship-building skillsPractical, hands-on approach with good working knowledge of IT systems and technical setupsA full, clean UK driving licence and willingness to travel nationally (with occasional overnight stays)DesirablePrevious experience working with the NHS or healthcare providersComfortable using hand and power toolsPrior experience in a field service, training, or technical support roleBenefitsWhat's on offer£40,000 - £50,000 per annum Profit Share Bonus Scheme — share in the company's growth and successCompany van, phone, laptop, and uniform providedFull product and systems training providedThe opportunity to play a vital role in supporting the NHS and improving patient safetyHours: Monday - Friday, 07:30 - 16:30Location: Field-based with national travel (England & Wales), HQ in the MidlandsIND25