Technician, IT Support-repost Full-time Job

Job SummaryThe overall role of Technician, IT Support is to provide hands-on support to end users on technical IT issues related to computer systems, hardware, printers, phones, software, or applications to achieve efficiency and high performance of IT equipment.Key ResponsibilitiesRespond to all queries related to IT to ensure all IT issues are solved within the agreed lead timeRecord and update all support requests through Helpdesk systems so that they can be prioritized and monitored.Install and configure computer systems for new staffsTroubleshoot and maintain computer systems, hardware, software, printers, phone systems, fingerprints and network connectionsProvide training related to IT Policy and IT basic skills to companys staffsImplement scheduled maintenance (monthly) of all IT equipment/computer systemsManage and monitor IT asset to ensure accurate inventory records.Other tasks assigned by superiorsSuccess FactorsAcquire collaboration from relevant stakeholders to ensure effectiveness and efficiency of IT supporting activitiesAbility to deal with different personalities and level of knowledge in ITImprove technical knowledge to effectively solve the issue in a timely mannerQualificationsEducation: Bachelor Degree in Computer Science or any related fieldExperiences: Fresh graduate is welcomedSome relevant experiences in IT filed is a plusSkills and Knowledge: Demonstrate knowledge in network infrastructureDemonstrate knowledge and experience in Window Server, Exchange Server, and CCNADemonstrate knowledge repair and maintenance in computer hardware and softwareGood communication skills.Good command of English and KhmerPublished on: March 12, 2024Expired On: April 17, 2024Job Type: Full TimeJob Location: Phnom PenhApply for this positionUpload CV/ResumeJob Type: Full TimeJob Location: Phnom PenhApply for this positionFull Name *Email *Phone *Cover Letter *Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docxBy using this form you agree with the storage and handling of your data by this website. *