We are seeking an experienced Senior Specialist in Facility Management to lead our non-technical, soft-service operations. This role is critical to our daily operations and requires a proactive approach to ensure a clean, safe, and productive workplace. The ideal candidate will be responsible for managing services like cleaning, hospitality, waste management, and landscaping to maintain the highest standards for our facility.Core Purpose: To guarantee a high-quality, clean, and welcoming workplace environment by expertly managing all soft services, vendors, and teams.Key Responsibilities:Manage and oversee all daily soft services, including cleaning, pest control, waste management, landscaping, hospitality, and workplace supplies.Lead, schedule, and direct in-house service teams and third-party vendors.Manage vendor contracts, monitor performance against SLAs (Service Level Agreements), and oversee the soft services budget.Conduct regular quality and safety audits to ensure compliance with all standards.Develop and implement strategies to continuously improve service quality and efficiency.Serve as the primary point of contact for all soft-service inquiries and issues.Qualifications:4+ years of facility management experience, with a strong specialization in soft services.Proven skill in vendor management, contract negotiations, and budget oversight.Strong knowledge of hospitality protocols and best practices in workplace services.Excellent leadership, communication, and problem-solving skills.Ability to manage multiple priorities and ensure high standards in a fast-paced environment.