Regional HR Operations Specialist / Full-time Job

Job Description

Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, meticulous HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, Tokyo and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our exciting growth plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Helsinki.

As our Regional HR Operations Specialist you will have holistic ownership of our entire employee lifecycle at our offices in Finland and support HR operations across Region North. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take our HR service delivery to the next level. You’ll do that both for our core business and our vertical, Wolt Market.

What You’ll Be Doing

Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across Finland and the North Region countries with their nuanced HR needs.

HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.

Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.

Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.

Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.

System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data integrity and functionality.

Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.

Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.

Support end-to-end employee life cycle processes: Answer general HR queries (Tier 1), write employment contracts, handle data in Workday, and play an active role in monthly payroll-related tasks and management.

Our humble expectations

Background: People/HR Operations experience in Finland, ideally in a multi-country, global environment

HR passion: A genuine zeal for impacting lives positively through HR.

Service excellence: A commitment to delivering exceptional service experiences.

Technological affinity: An enthusiasm for digital solutions and HR technology.

HR knowledge: Solid grounding in HR fundamentals, whether through education or practical experience.

Process orientation: A love for structured, efficient work processes.

Learning and growth: A relentless pursuit of HR knowledge and expertise.

Problem-solving: A proactive approach to overcoming challenges.

Independence and collaboration: Exceptional at working both autonomously and as part of a team.

Digital proficiency: Comfortable in a digital-first, interconnected work environment.

Communication skills: Fluent English abilities, both verbal and written.

Next Steps

Why you'll love working with us

Continuous learning: Significant growth in a fast-scaling global tech firm.

Competitive compensation: Attractive salary package including stock options.

Flexible environment: Embrace a hybrid work model, blending office presence with flexibility.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

If you have any further questions about the position, you can turn to: Talent Acquisition Partner - timur.novopashin@wolt.com

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English!

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 27 countries and 210 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions as well as operating its own grocery stores under the Wolt Market brand.
Wolts products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolts mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 31 countries today, 27 of which are with the Wolt product and brand.