OS&D Clerk Full-time Job

Role: OS&D Office Clerk

Who we are:

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started as an LTL over-the-road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation, including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.

Who we’re looking for:

Fastfrate Group is looking for a qualified OS&D person for our Ottawa office. You’ll handle the day-to-day exceptions of incoming trailers and containers. This position requires excellent communication and interpersonal skills as well as planning and organization ability necessary to perform the role effectively.

What’s in it for you:

Unionized working environment

Well-established company backed by over 50 years of service

Health & Dental Benefits, pension after 1 year

What you’ll do:

Manage a high volume of OS&D events and provide problem resolution for customers, dock & carriers

Investigate reasons for refusals, overages, shortages, damages and OWB’s

Work with all shippers & branches in resolving of issues

Cross check all unload reports promptly and capture discrepancies in our system

Work with the gathering of information related to approved disposals

Generate and submit accurate OS&D reports with proper systemic notes and supporting documents

Ability to be resourceful and proactive in dealing with issues that may arise

Perform daily dock checks to identify all OS&D freight or damages

All duties are highly critical, time-sensitive, and require an elevated diplomacy level when dealing with high-profile national customers.

Ensure compliance with company processes and procedures

Must Haves:

Minimum 1 year of OS&D experience in the transportation industry

Ability to work effectively in a team environment

Ability to work effectively under pressure to meet deadlines

Good computer skills required, Excel and Word

Steel toe boots or shoes required

Must have own means of transportation as not on a bus route.

Meet the Fastfrate Group: Providing industry-leading transportation services for more than 55 yearsFrom what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group of 5 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. Each company within Fastfrate Group has its story, its legacy, and its expertise. Now, under the umbrella of our collective network, these stories converge to form a powerhouse of end-to-end supply chain solutions.This evolution allows us to offer customers a full suite of asset-based transportation including intermodal LTL and TL, logistics, cross-border, drayage and transload, warehousing, distribution, and final mile B2B and B2C.Why Choose Us?The Fastfrate Group is one of Canadas largest privately held intermodal LTL carriers with coast-to-coast facilities and services. Our group expertise encompasses the entire supply chain including intermodal LTL and TL, logistics, cross-border, drayage and transload, warehousing, distribution, and final mile B2B and B2C deliveries.We are committed to enhancing the customer experience and will continue to invest in strategic growth, acquisitions and technological advancements. In addition to our growth and game-changing intermodal service which delivers as fast as over-the-road, Fastfrate group continues to invest in advancements that streamline the entire supply chain from pickup to delivery. We aim to provide our customers with all the tools, access and data required to simplify the transportation process, create efficiencies, reduce costs and make intelligence-driven decisions.