Portside
About Portside, Inc.Portside is a leading provider of modern software solutions for the global aviation industry. As a fast-growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping them streamline and manage all aspects of their day-to-day operations.What Youll DoWe are looking for a smart, punctual & attentive to details person who is willing to take on data entry processes and has an interest in software applications used by business jet operators in the US, Europe, the Middle East, Asia, and Latin America.You will be working 8am to 5pm Eastern Standard Time.You will work closely with customers, sales and product managers to:Provide support services for customers: data entry & data verification; setting up, monitoring and fixing data loading scripts; creating mappings and configurations for data importsTransform large Excel spreadsheets into an appropriate formatPerform administration of existing accounts and configure the portContact customers for correcting mistakes, verifying data, sending missed information, delivering results of data importsCooperate with product management team and report bugsRequirements2+ years of experience as a financial analyst, auditor or accounting specialist is a mustIntermediate English level or higherStrong proficiency in Excel and/or Google SheetsDegree in ScienceNeat, capable of working with a large volume of numbersPunctual and self-motivatedPositive mindedWhat We OfferYoung, but well-established product company with a product-market fit, fast-growing customer base, a modern and well-maintained code base, and no red tape or bureaucracy; we value everyones ideas and contributionsInitial training within the existing customer success teamCompetitive compensationSmall, friendly, experienced and highly professional team with a track record of building successful software businesses
1 Jobs Found
Portside
Customer Success Specialist
3 weeks ago Financial Services Vilnius Full-time € About Portside, Inc.Portside is a leading provider of modern software solutions for the global aviation industry. As a fast-growing SaaS company, we operate across three key vertic...
