Job Title Full-time Job

Company Description Established in 1903, Taj is The Indian Hotels Company Limited’s (IHCL) iconic brand for luxury and authentic experiences. Rated as India’s Strongest Brand across all sectors for the fourth time and the World’s Strongest Hotel Brand for the third consecutive year in 2024 by Brand Finance. Taj's portfolio includes landmark city addresses, enchanting jungle safaris, idyllic resorts, and authentic Grand Palaces.

Each hotel offers a fusion of warm Indian hospitality, world-class service, and modern luxury across India, North America, United Kingdom, Africa, Middle East, Sri Lanka, Maldives, and Nepal. Role Description This is a full-time on-site role located in Mumbai. The role involves daily tasks such as guest relations, providing exceptional customer service, ensuring smooth hotel operations, managing bookings and reservations, overseeing housekeeping, and coordinating with various departments to maintain high standards of service and quality.

Attention to detail and a proactive approach to problem-solving and enhancing guest experiences are essential. Qualifications Customer Service and Guest Relations skillsExperience in Hotel Operations and ManagementStrong Organizational and Coordination abilitiesExcellent Communication and Interpersonal skillsAttention to Detail and Problem-Solving skillsAbility to work in a dynamic and fast-paced environmentRelevant qualifications in Hospitality Management or a related field are beneficialPrevious experience in a similar role, preferably in luxury hospitality, is a plus