IT & MIS Manager Full-time Job

JOB DETAILS: Position: IT & MIS Manager -01 Post Job Responsibilities: • Give support to all branch operations related with system and IT infrastructures • Support all branch mobile transactions need for M-PESA Operations • Give support advice and solutions to the tablet problem that might arise to staffs (Loan Officers) during performing office activities, • Visit branches for monitoring making sure all ICT policy are followed and maintained accordingly, • Assist the department of IT with overall responsibilities of ASA Microfinance Tanzania Limited to diagnose and resolve problem with printers, copler's fax machines and networks • Perform system diagnosis, repair and updates to ensure data integrity and reliability of automated task. • Interface with users (responsible staff to identify computer related needs and provide approval software/hardware support Assist in typing • Ensure ant virus software is always updated and sharing necessary information with users (staffs) potential risks. • Provide help desk and on-site technical support of both hardware and software • Provide necessary instruction/information to the staff accessing computers) on the use of computer application and system - Ensure routine backups are performed as outlined by the back up and restore manual • Generate various reports as required and as may be instructed • Ensure day to day administrative activities are undertaken to maintain database in a full operational stable state • Undertake System monitoring and turning to ensure optimum performance • Assist in preparing and maintaining relevant systems documentation including creation of policy • Reviewing and maintaining efficient and effective database back-up procedure to enable the provision Successful and accurate backup so that any data can be restored quickly and efficient. • Maintain adequate security of data by implementing, monitoring and audit appropriate secure policy • Installing AMMS software, visiting branch, resolving IT related problem when it arises • Actively contributing and participating in all disaster recovery processes • Assist the staff in identifying and implementing system improvements - Administer database platforms and associated systems efficiently and effectively to ensure ASAMTL is meeting its business requirements and goals Academic Qualification & Experience Requirements: • Minimum Graduate in Information Technology. Computer Science, or similar relevant field. • Previous working experience as an IT for 5 years • Previous experience in help desk support will be an advantage • In-depth knowledge of a variety of IT systems, databases and applications • Familiarity with TCP/IP protocols and LAN/WAN configuration • Hands-on experience with troubleshooting and repairing complex IT issues • Any relevant additional certification (CompTIA Network, CompTIA Security etc.) will be an advantage. • Well conversant with Ms Office Package, Excel Education Requirement: No Requirements Job Experience: No Requirements Work Hours: 8