Insurance Asssistant Full-time Job
2 days ago Financial Services George Town 4 views Reference: J0dNxGApaLOJob Details
About the job
About Us
Bogle Insurance Brokers Ltd. is an established insurance brokerage in the Cayman Islands, providing professional insurance services and support to personal and commercial clients.
About the role
Reporting to the Department Head and CEO, the Insurance Assistant provides technical, administrative, and client-service support to the health insurance department. The role focuses on health insurance quotations, renewals, benefit administration, policy servicing, and ongoing client communications, while liaising with insurance carriers to ensure accurate processing and strong client outcomes. The position also provides first-level technical and IT support to internal staff, resolving routine issues within capability and coordinating with external IT providers when escalation is required. The role is detail-driven, system-focused, and operates under established procedures and direction.
Key Responsibilities
Provide friendly, professional quotation and customer service support for health insurance clients.
Deliver proactive, personalized support to assigned clients.
Act as a key point of contact between clients and insurance carriers.
Educate, advise, and assist clients regarding benefit plans, renewals, and policy changes.
Manage client renewals and liaise with insurers to obtain competitive terms on behalf of clients.
Prepare renewal summaries, benefit comparisons, and supporting documentation as required.
Assist with preparing materials for client meetings and presentations.
Conduct on-site client meetings to communicate or administer employee benefit plans when required.
Develop employee communications relating to renewals, enrollment procedures, benefit changes, and clarifications.
Provide basic first-level IT support to staff where within capability, escalating issues to external IT contractors when necessary.
Act as a knowledge resource for other members of the Account Management team.
Participate in peer reviews, both as a contributor and reviewer, to ensure consistent client deliverables and service standards.
Work collaboratively with the team to support Bogle’s goal of being the leading brokerage in the Cayman Islands.
Perform other duties as assigned from time to time.
What you Bring
Minimum 5 to 7 years’ experience within the insurance industry, preferably in health insurance or employee benefits.
Certificate or Diploma in Insurance, Business, or a related field (or equivalent experience).
Demonstrated high performance in health or P&C insurance, including client and relationship building.
Good working knowledge of insurance products, policy wordings, coverages, and audit requirements.
Strong organizational, technical, analytical, and communication skills.
What we offer
Salary range of CI$66,000-CI$84,000 per annum depending on experience, health insurance, pension, 20-days’ vacation, eligible for an annual bonus.
How to Apply
We invite candidates to apply directly to stacey@theagency.ky. All applications will be treated with strict confidentiality. Application Deadline: 3 January 2026.
Benefits found in job post
Medical insurance
