HVAC Service Technician (no on-call) Full-time Job

Who We Are

O'Dell HVAC Groupis a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors across Ontario. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

As one ofCanada's Best Managed Companies, we offer our employees:

Competitive Salary – We recognize and reward contributions to our success.

Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.

Company Vehicle - Enjoy the convenience of a company vehicle for all work-related travel.

Professional Development – We support continuous learning and career growth for all roles.

Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.

Summer Fridays! – Wrap up early on summer afternoons!

We are seeking anHVAC Service Technician to join our Service team. Reporting to the

HVAC Service Manager, you will be working with our contractors during installs, start-ups, and helping services run smoothly from day one. You’ll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading products.

This role is not an on-call position - regular working hours are on-site between 8:00am and 5:00pm, Monday to Friday.

What You'll Be Doing

Be the expert voice for customers on the O’Dell product lineup

Startup and commission new systems alongside contractors, ensuring everything runs smoothly and safely

Offer virtual or phone support to installers and technicians for assistance with wiring, piping, programming, and general troubleshooting

Collaborate with our Sales team to assist with product layout and integration across a wide range of products

Connect with our manufacturers to obtain technical information and support materials

Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, and additional responsibilities as required

Assist with processing warranty claims by working closely with contractors and our internal team to keep the process moving in a timely manner

Travel to manufacturer facilities for in-depth product training as required

Other responsibilities as assigned

What You Are

Licensed 313A Refrigeration Mechanic and G1 Gas Technician

Member in good standing with the Ontario College of Trades

Hold a valid G-class driver’s license in good standing and clean driver's abstract

Willing and able to travel within our service territories (territory dependent on location of hire)

Three to five (3-5) years of experience with commercial and industrial HVAC service

A solid understanding of computers and Microsoft Office, including openness to learning – computers and electronics are a large part of how we support modern HVAC systems

Strong communication skills, both verbally and written

Detail-oriented and reliable, following through on deadlines and commitments to customers

Dependable, punctual, and ready to lend a hand to team members

Meet the physical requirements of the role, which include:

Lifting up to 50lbs

Climbing stairs and ladders, and working at heights

Bending, pushing, pulling, and kneeling

Sitting for long periods of time while driving

Working in extreme temperatures (heat and cold)

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA). If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.

ODell HVAC Group has been serving the heating, ventilating and air conditioning (HVAC) equipment market since 1987. As a manufacturers representative, we take pride in delivering world-class HVAC equipment solutions throughout Ontario with six offices covering Burlington (headquarters), Mississauga, Kitchener-Waterloo, London, Ottawa and Sudbury.
At ODell, were committed to creating expert HVAC solutions that meet every projects unique needs. Throughout our trusted six-step process, our HVAC experts will thoroughly understand your project, tailor our HVAC solutions to maximize your objectives and offer unparalleled support every step of the way.
We build lasting partnerships through value-driven HVAC solutions. Nimble and adaptable, we solve problems quickly using the latest technology. Our team is customer-focused, transparent, and accountable. With a passion for learning and collaboration, we share knowledge and create strong relationships all while having fun!