Head Transactional Banking Product Full-time Job

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Head of Transactional Banking is responsible for driving the growth and profitability of Transactional Banking products for Business Banking segments across our markets. This role will play a pivotal part in forging the growth strategy and execution plan, collaborating with in country colleagues, establishing Absa as a preferred bank for Commercial and SME customers our African markets.

Job Description

The incumbent will take end to end ownership of Transactional Banking (Cash Management, Trade & Working Capital and FX) by:

Delivering innovative Transactional Banking solutions while adding value in all interactions

Influencing customer value propositions (CVPs), client solutions and structuring, pricing, deal support, credit risk management, relationship management, product onboarding, Impairments and marketing.

Optimizing and developing the various teams (country and center) through skills development on cash management, trade & working capital, leadership practices and relationship management.

Managing stakeholder relationships across the bank to ensure the maximum performance of Transactional Banking products

Driving thought leadership across sectors, segments and geographies

Accountabilities/Key Relationships

The role holder will report to the Head: Business Banking, ARO

The role holder is a member of the ARO BB MANCO and related ARO RBB governance meetings.

The role holder will work in collaboration with Country BB Heads and Country BB Product Heads to deliver business ambitions.

Activities

Financial Performance and Management:

Formulate and implement product strategy and execution plans, ensuring that ambitions to grow share of the primary banked market are met.

Implement and support frameworks for the management of product performance across the teams.

Coordinate sales targeting approach together with Client Coverage in BB and Credit.

Support countries to provide solutions on complex and critical transactions and projects.

Ensure product profitability through revenue and cost optimization.

Product Development And Launch

Lead the development and launch of innovative products and services tailored to the specific needs of the target market.

Conduct thorough market research to identify customer needs, preferences, and risk profiles.

Proactively build an internal and external network that will facilitate the generation of customer leads (e.g., Industry/Trade Associations, Chambers of Commerce, Industry seminars, etc.) by networking effectively.

Collaborate with internal stakeholders in CVP, IT, Risk Management, and Marketing to develop and implement new solutions.

Maintain an excellent understanding of technical expertise and remain up to date with relevant sector/department knowledge, have insight into external market developments/initiatives and strategic implications thereof

Ensure all products and services comply with regulatory requirements.

Marketing And Sales

Develop and execute comprehensive marketing and sales strategies to drive awareness, adoption, and usage of Absa's products and services.

Leverage partner channels and digital marketing platforms to effectively reach the target audience.

Set and monitor clear sales targets for products across the ARO countries.

Oversee the performance of sales teams and implement strategies to optimize conversion rates.

Risk Management And Compliance

Develop and implement a robust risk management framework for the business.

In collaboration with Risk, build a quality credit portfolio that effectively utilizes capital to build sustainable income for the Bank.

Continuously monitor and mitigate potential risks associated with fraud, creditworthiness, and data security.

Collaborate with the Risk Management team to implement appropriate risk-based models and collection strategies.

Data Analytics And Reporting

Develop and implement a data-driven approach to business, leveraging customer data and market insights to inform product development, marketing strategies, and risk management practices.

Analyze key performance indicators (KPIs) to track progress towards achieving business objectives.

Generate regular reports on the performance of the business, including customer acquisition, revenue generation, and risk metrics.

Translate data insights into actionable recommendations for continuous improvement.

Team Management

Lead, motivate, and develop a high-performing team of Transactional Banking specialists.

Ensure team members possess the necessary skills and knowledge to achieve business goals.

Foster a collaborative and results-oriented work environment.

Delegate tasks effectively and provide ongoing coaching and feedback.

Education

Master's Degree: Business Administration (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
Were a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.