Head of IT Delivery-repost Full-time Job

DaoPay is a licensed Austrian Payment Service Provider (PSP) operating since 2011, combining telecom-grade reliability with secure data-centre infrastructure in Vienna and multi-country delivery operations. We power advanced payment, telecom, and AI-based platforms for enterprise clients across Europe with a reputation for stability, compliance, and technical precision. To support our continued expansion and ensure efficient project execution across internal and outsourced teams, we are seeking a Head of IT Delivery (Delivery & Project Manager) who will work side by side with the CTO and report directly to the CEO.About the RoleThis is a strategic and operational leadership role uniting delivery management, project ownership, and IT team leadership.

You will coordinate DaoPay’s software development, infrastructure, and AI initiatives, ensuring that every project is executed to the highest standards of security, compliance, and reliability. You will act as the delivery counterpart to the CTO, transforming architectural vision into operational results, while maintaining full accountability for timelines, resources, and execution quality under the CEO’s direction.Core ResponsibilitiesDelivery & Execution ManagementLead the end-to-end delivery lifecycle of DaoPay’s technology projects-from concept to production rolloutDefine delivery frameworks, KPIs, and governance structures ensuring predictability and controlOversee progress across all active initiatives; identify bottlenecks early and enforce corrective actionsMaintain transparency and reporting directly to the CEO and senior managementProject Management & Coordination Translate strategic and regulatory requirements into structured project scopes and execution plansManage planning, scheduling, resource allocation, and change control across multiple project streamsImplement Agile or hybrid project methodologies adapted to DaoPay’s fintech and telecom environmentEnsure consistent documentation, QA, and audit-readiness in all deliveriesSoftware Development Leadership Work side by side with the CTO and senior engineers to align architectural design with operational deliveryApply strong hands-on software development knowledge to validate technical feasibility and design decisionsDrive continuous improvement in development pipelines, code quality, and system reliabilityEnsure all software releases meet DaoPay’s security, scalability, and compliance benchmarksOutsourcing & Partner ManagementCoordinate outsourced engineering teams and technology partners as part of the integrated delivery structureDefine and monitor clear SLAs, KPIs, and performance metrics for external contributorsMaintain tight control over compliance, data handling, and code ownership standardsBuild a reliable network of trusted partners to extend DaoPay’s capacity without diluting quality or controlIT Team Leadership Lead DaoPay’s internal IT, DevOps, and software engineering teams, promoting accountability and professional growthStructure tasks, evaluate performance, and ensure skill development through mentoring and documentationBuild a collaborative engineering culture that combines efficiency, transparency, and technical excellenceInternal Outsourcing & Multi-Site Team BuildingBuild and scale new IT delivery teams in additional European locations, developing the internal outsourcing modelIdentify, onboard, and integrate local engineering talent while ensuring full compliance with DaoPay’s processes and standardsAlign nearshore teams under unified project governance, tools, and documentationCreate a replicable framework for scaling development capacity without losing technical oversight or data controlManage the existing cooperations between Austria, Spain, Cyprus and future nearshore entities to optimize workload and delivery efficiencyQualifications & Experience8–10 years of experience in software delivery, project management, or engineering leadership, ideally within fintech, payments, or telecomProven hands-on background in software development (e.g. backend APIs, distributed systems, secure platforms)Strong experience managing in-house and outsourced development teamsSolid grasp of software lifecycle management, DevOps, CI/CD, and system reliability engineeringExcellent understanding of compliance frameworks (PSD2, PCI-DSS, GDPR)Exceptional organizational, communication, and stakeholder management skillsFluent in English (German is an advantage)Willingness to travel frequentlyKey AttributesTechnically credible and delivery-focused, with both strategic and operational awarenessComfortable working side by side with a CTO while maintaining executive accountability to the CEOStrong leadership presence with the ability to inspire high-performing technical teamsPrecise, structured, and consistent in execution and follow-upBalances empathy with performance — leading with authority and integrityWe OfferA pivotal leadership role within a licensed and established European PSPDirect reporting line to the CEO, and close collaboration with the CTO on all delivery and engineering activitiesInvolvement in payment, telecom, and AI infrastructure projects with real operational scaleOpportunity to shape DaoPay’s delivery processes and resource models — both internal and outsourcedCompetitive compensation and performance-based incentivesFlexible working model between Vienna and Larnaca, with relocation support if requiredIf you combine software development experience, delivery discipline, and leadership capability and want to turn complex projects into measurable, compliant results- DaoPay invites you to join our leadership team! Only CVs provided in English or German will be considered.