Customer Success Leader Full-time Job

Customer Job Description: Customer Success Leader – ERBESSD INSTRUMENTS (Europe)Location:Europe (Remote with up to 50% travel)Reports To:CEOPosition OverviewErbessd Instruments, is seeking a highly motivated Customer Success Leader to drive growth and market expansion across Europe. This role is ideal for a hunter-minded professional who thrives on generating new business opportunities, building strong client relationships, and delivering consistent revenue growth of 20% or more year over year. The successful candidate will have a background in engineering, preferably with expertise in industrial instrumentation or reliability and maintenance technologies, and a strong track record in business development or sales within technical or industrial markets.Key Responsibilities· Develop and execute a comprehensive business development strategy for Erbessd Instruments across the European market.· Identify, qualify, and close new business opportunities with OEMs, distributors, and end-users in the reliability and maintenance sector.· Build and maintain a robust sales pipeline to achieve and exceed revenue targets.· Collaborate with technical teams to tailor solutions to customer needs and provide feedback for product development.· Represent Erbessd Instruments at trade shows, industry events, and client meetings throughout Europe.· Produce regular sales forecasts, reports, and market intelligence updates.· Establish and grow partnerships to expand Erbessd Instruments’ market reach.· Lead and mentor regional representatives or distributors, as needed, to drive local sales performance.Qualifications & Experience· Bachelor’s degree (preferably in Engineering, Mechanical, Electrical, or related technical discipline).· 5+ years of experience in business development, technical sales, or related roles within instrumentation, reliability, or maintenance technologies.· Proven track record of hunting new business and driving consistent year-over-year growth.· Experience leading or managing teams and developing sales professionals.· Multilingual proficiency strongly preferred (English required; additional European languages such as Spanish, French, or German highly valued).· Excellent communication, negotiation, and presentation skills.· High level of computer literacy (CRM, MS Office, data analysis tools).· Willingness to travel 50% or more across Europe with travel to the US and Mexico also required.Preferred Attributes· Entrepreneurial mindset with a drive to identify and capture new market opportunities.· Strong understanding of reliability, condition monitoring, and vibration analysis systems.· Self-motivated, goal-oriented, and comfortable working independently.· Demonstrated ability to build relationships across diverse cultural and business environments.Compensation & Benefits· Competitive base salary plus performance-based incentives.· Travel and expense reimbursement.· Professional development and training opportunities.· Opportunity to play a key role in expanding Erbessd Instruments’ European presence.