Customer Service Representative Full-time Job

Company Description

City Squares Company specializes in Public Relations and Communication services for both Arab and foreign companies. With over 15 years of rich experience, the company offers comprehensive services that include business establishment and support post-incorporation. City Squares has expanded its reach with branches in Egypt and the Sultanate of Oman, emphasizing its commitment to providing pioneering services in the industry.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Muscat. As a Customer Service Representative, your day-to-day tasks will involve providing customer support, ensuring customer satisfaction, and delivering exceptional customer service and experience.
Qualifications

Customer Service Representatives should possess strong customer service, customer support, and customer satisfaction skills
Experience in handling customer inquiries and resolving customer issues
Excellent verbal and written communication skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving and decision-making abilities
Experience using customer service software or CRM systems
Prior experience in a similar role is a plus
Fluency in Arabic and English is preferred
Bachelor's degree in a relevant field is desirable