Credit Officer-- Full-time Job

Full-time permanent position in Cannon Hill

Flexible hybrid working arrangements

Increase your take-home pay with salary packaging

Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.

About The Role

As a Credit Officer, you will play an important role in ensuring the efficient management of customer accounts and supporting the organisation’s financial sustainability. You’ll oversee the end-to-end credit management process to maintain accuracy, compliance, and strong customer relationships.

Provide credit management support across all areas of accounts receivable

Maintain accurate and up-to-date customer account records

Support the reconciliation of accounts and investigation of discrepancies

Contribute to efficient billing, collections, and debt recovery processes

Assist in sustaining business cashflow through proactive credit management

What You’ll Be Doing

In this role, you’ll manage the daily operations of the credit function, ensuring timely processing and resolution of account matters while maintaining a high standard of service and compliance.

Reconcile and maintain customer accounts, ensuring accuracy and timeliness

Conduct debt recovery activities including negotiation and payment arrangements

Prepare monthly collections reports and commentary for management

Identify and escalate financial risks or inconsistencies in customer accounts

Process billing runs, direct debits, credit notes, and fee waivers

Support internal departments with receivables processing and account inquiries

Maintain detailed records for auditing and compliance purposes

Contribute to continuous improvement of systems, processes, and service quality

What We’re Looking For

We’re seeking a detail-oriented credit professional who thrives in a fast-paced environment and demonstrates accountability, initiative, and strong customer focus.

Minimum three years’ experience in credit management, accounts receivable, or debt recovery

Strong analytical, problem-solving, and organisational skills

High level of accuracy and attention to detail under pressure

Excellent communication and negotiation skills

Proficiency in Microsoft Office and financial systems (Microsoft Dynamics desirable)

Qualification in finance, accounting, or a related field preferred

Commitment to continuous improvement and quality service delivery

Benefits And Perks

Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses

Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs

Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman

Discounted family gym memberships through Fitness Passport

Supportive induction and learning opportunities

6 week’s paid parental leave for primary carer

Free coaching and counselling through our Employee Assistance Program

Reward and Recognition Program

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today!

Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.

Endeavour Foundation is an independent, for-purpose organisation founded more than 70 years ago by a small group of families who wanted equal access to education for children with disability.Today we focus on ability on dreams, goals and potential. Whether its learning life skills, living independently, socialising and making new friends, finding a job or exploring new interests and trying new things, we collaborate with the people we support to make their dreams a reality.We are at the heart of local communities offering choice, opportunities and personalised support in Queensland, New South Wales and Victoria.Specialities: Disability services - home services, work services, community services. Supported independent living, supported employment, supported accommodation, learning and lifestyle, and school services.