Business Analyst - Airlines Full-time Job

Join Our Client's Team

We’re looking for a talented professional to join our client’s team, contributing to innovative projects within the airline industry. Working within a supportive environment, you will have the opportunity to influence the digital transformation of airline operations spanning various global regions, including Europe, the Middle East, and Latin America.

Core Responsibilities

In this role, you will support global systems and projects by analyzing, testing, and implementing tools that enhance overall performance and customer experience. Your day-to-day tasks will include:

Acting as a key member of the Airline center of excellence with expertise in processes, systems, and tools across the network.

Providing 3rd line application support for Quality & Safety Management and Crew Management.

Collaborating with stakeholders to document, implement, and support various systems.

Analyzing user requests to facilitate continuous improvement in coordination with the Program Manager.

Coordinating and championing change efforts in a complex, multi-airline regulatory environment.

Supporting project stages through analysis, design, testing, and implementation, involving the preparation of test cases and user training.

The Ideal Candidate Profile

To excel in this position, you will need the following qualifications and skills:

A Master’s degree or equivalent industry experience, preferably in an airline context such as Flight Safety Management, Operations, or Crew Planning.

Proficiency in Quality & Safety and/or Training Management and/or Crew Planning applications.

A minimum of 5 years of experience in an analytical or operational aviation role, with strong problem-solving capabilities.

Excellent coordination skills and the ability to communicate effectively in English and Dutch at various organizational levels.

Strong IT aptitude, with proficient knowledge of Microsoft Office and familiarity with tools such as ServiceNow, JIRA, or QTest being a plus.

What We Offer

Join our client and take advantage of an exciting array of benefits designed to foster your professional growth and well-being:

Opportunity to shape the digital landscape within the airline industry.

A dynamic and multicultural work environment, where diverse challenges are embraced.

Collaborative atmosphere that values your unique perspectives.

Flexibility with telework options and adaptable working hours to ensure a balanced life.

Access to professional development opportunities through a specialized training program.

Competitive compensation and comprehensive benefits package, including performance bonuses and healthcare options.

If you are ready to make a significant impact in the airline sector, we encourage you to apply and become a part of our client’s innovative journey!

In4Matic is an IT-consulting company with over 25 years of experience that delivers IT services to several business sectors. By offering specialized IT consultants, In4Matic helps its clients reach their goals.
In order to deliver the best quality, we choose to listen very carefully to our clients and co-workers. A good relationship with the client is an inviting added value to the completion of the clients projects.
Every client deserves a personal approach to fulfil their needs. In4Matic aims to deliver top quality work with flexible contracts and involvement by its consultants.