Anticoagulation Scheduling Clerk Full-time Job

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Aneurin Bevan University Health Board support flexible working.Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processJob OverviewWe are looking for a motivated Administration Clerk to join the Anticoagulation Service Based at The Royal Gwent HospitalYou will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.Knowledge of hospital systems such as DAWN, CWS and Myrddin would be beneficial although full training will be given to the successful candidate.This role requires a motivated individual who can use initiative, manage their time and work well in the team. The role requires a flexible approach, therefore requires a calm individual whom can cope under pressure. This opportunity is for someone who can provide clerical and administration support to the team and customer care to patients and visitors. An individual with excellent communication skills is essential. A person who can work on own initiative and as part of a team to provide an environment that focuses on the patient and their experience maintaining confidentiality at all times.Main duties of the jobThe accurate data entry of patient information on to Myrddin, Dawn and Health Board IT systems. The booking of INR/DVT clinics. The scheduling of patient treatments. The prompt answering/actioning of telephone calls and messagesThe postholder must have a strong attention to detail.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.Working for our organisationAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the futureSkills & Personal AttributesEssential criteriaPatient focussed. Good interpersonal skills. Good persuasive verbal skills. Able to communicate effectively with a range of professional staff and patients. Team playerBasic IT skills Articulate and numerate. Able to organise own workload. Able to prioritise. Able to work under pressure. Able to meet deadlinesAble to input large amounts of clinical data with speed and accuracy. Gives attention to detail. Able to work on own initiative. Able to work without direct supervision. ReliableAdaptable, willing to accept new ways of working with the ability to adapt in a rapidly changing environment Able to make non routine decisionsDesirable criteriaAbility to speak WelshCWS KnowledgeEssential criteriaBe aware of the importance of the role to patient careDesirable criteriaBasic understanding of some medical conditions and clinical terminology. Knowledge of NHS targets Knowledge of relevant medications and drugsExperienceEssential criteriaPrevious experience of working in a hospital environmentPrevious experience of working in an administrative roleKeyboard skillsDesirable criteriaPrevious experience of working within medical or patient records departmentPrevious experience of working with MyrddinPrevious experience of working with ORMISPrevious experience of working with CWSEducation & QualificationsEssential criteriaGood standard of education to at least GCSE levelNVQ/QCF Level 2 in Business/Administration OR equivalent demonstrable experienceDesirable criteriaECDL, Word Processing, Spreadsheets, Electronic Communication