Supervisor #Sneaker10 Ερμού-repost Full-time Job

Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 100 further physical stores in Greece & Cyprus, 5 retail brands (JD Sports, Cosmos Sport, Sneaker10, Slamdunk, Rundome) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1800+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 7 consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.We are looking for a talented and passionate Supervisor for our Sneaker10 Store in Ermou!Being part of the store's Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.Responsibilities:Customer ServiceProvide customers with excellent levels of Customer serviceDeal with customer complaints and enquires, providing the best possible outcomeEnsure the personal appearance of sales staff is in line with company guidelinesHave an understanding of the Customer Service measuring programmeSalesEnsure that targets are achieved and, where possible, exceededMonitor staff service levels in order to maximise store salesUtilise in-store devices, making sure that the customer is offered the whole product rangeUse reports to assist you in product placement of key selling linesVisual MerchandisingAttract, engage and motivate customers into making purchases in store by using the latest visual techniquesProvide assistance with the maintenance of standards on the sales floorKeep stock clean and presentable at all timesTraining & DevelopmentEncourage personal progression throughout your storeProvide assistance with the induction and training of new startersAssist with the development of existing staff, ensuring that personnel completes the relevant E-AssessmentsRequirementsExperience in equivalent position in Retail area (ideally in fashion, Retail Supervisor experience would be advantageous)Excellent Time Management skillsStrong verbal and written communication skills and interpersonal skillsExcellent use of English language and computer skillsNumerical and analytical knowledge to monitor KPIsPassion for sports and fashionWillingness to learn and tackle new challengesBenefitsCompetitive compensation package & performance bonusCareer development opportunities & education programsFree Diagnostic Tests for all our employees at the Euromedica Group's diagnostic centresHealth & wellness programs to keep you activeOne day off, part of our "parents' day off" programGenerous employee discount in all our brandsUp to 75% discount at the European University of Cyprus (face-to-face or online attendance)Extras, discounts and perks-We offer a variety of 100+ cool extras! Link here